Contact us
Contact us
Contact us
Toll Free: (800) 525-7249 [ Mon - Fri 9 AM to 3 PM ]
Text/SMS: (678) 916-6545 [ Mon - Fri 9 AM to 3 PM ]
Fax: (866) 588-0755
Email: support@blackartdepot.com
Phone Support
The Black Art Depot has dedicated Customer Service staff available on weekdays between the hours of 9:00 AM - 3:00 PM (EST) to assist you with your orders, questions, comments or concerns. If you call us outside of these hours or if our agents are busy supporting other customers please leave a voicemail message and a member of our team will follow up with you within 24 hours (excluding weekends). Call us Toll Free at: 1-800-525-7249
Text Message (SMS) Support
You can contact our Customer Service staff via Text Message at: 678-916-6545. We have dedicated Customer Service staff on duty between the hours of 9:00 AM - 3:00 PM (EST) to assist you. If our agents are busy supporting other customers or if you contact us outside of these hours we will follow up with you within 24 hours (excluding weekends).
Email Support
You can contact our Customer Service staff via email at: support@blackartdepot.com or by utilizing the Contact Us form below. A member of our team will reply to your message within 2 to 48 hours.
Live Chat Support
We have dedicated Customer Service staff available for Live Chat Support weekdays from 7:30 PM - 10:30 PM EST and weekends from 3:00 PM - 7:00 PM EST.
Use the following form to contact us via email. One of our Customer Service Agents will follow up with you within 2 to 48 hours.
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