The Black Art Depot

Canada Shipping Policy

Shipping to Canada

The Black Art Depot does ship to Canada. It is the most popular international destination for our website.

Estimated Shipping Charge

All orders have an estimated shipping charge of $34.99 applied at checkout. This cost is for unframed artwork only and will cover the shipping cost of an unlimited amount of unframed artwork of any size shipping anywhere in Canada. Your order will ship via DHL and will have a transit time of 2 to 5 days depending upon where you are located in Canada.

Gifts, Figurines, Framed Artwork and Collectibles

If you have any other items in your order outside of unframed artwork, we will review your order upon receipt. If your order is eligible for alternative shipping options (i.e. USPS First Class Mail International) that will reduce your shipping cost we will provide you with those options and delivery timelines. Also, if the cost to ship your order is significantly higher we will reach out to you and provide you with a quote. This will give you the opportunity to pay the additional amount, adjust your order or cancel your order and receive a refund.

Advance Quote

If you would like to receive a quote for the cost to ship an order prior to placing the order please contact us at support@blackartdepot.com. Provide us with a list of the items you would like to order and your full shipping address. A member of our team will contact you and provide you with a quote within 24 to 72 hours of submitting all necessary information.

Backorders and Split Shipments

We do not split ship International orders due to the cost and complexities of shipping an international order. Your entire order will ship at the same time. If there is an issue with your order we will give you the opportunity to be refunded for out of stock items, substitute out of stock items or have you order held until the out of stock items come back in stock. 

Customs and Duties

Any customs and duties for orders that ship to Canada will be paid by The Black Art Depot. You should NOT be charged customs and duties when you receive/pickup your order. If the shipping company attempts to charge you customs and/or duties please notify us right away so that we can investigate this matter for you.

If Your Order Ships USPS First Class International Mail

Please make sure you are aware of the minimum and maximum transit times for the shipping method you select. Once we ship your order we have no control of how quick it will reach Canada outside of the shipping provider's promised minimum and maximum transit time. Sometimes orders arrive quickly but at times the shipping provider may take the maximum transit time noted to reach the destination.

In most situations, our organization can't file a claim for a missing or delayed order until the maximum transit time has passed.

If time is of the essence, we recommend that you use DHL Worldwide Express as your shipping method. DHL typically has a transit time of 2 to 5 business days anywhere in Canda.

A Way to Save

Shipping to Canada can feel expensive when placing small orders. A good way to save money on shipping to Canada is to place larger individual orders or get a group of interested family members or friends and place an order together. This will reduce your per item shipping cost. 

Additional Questions

If you have any additional shipping questions or concerns please contact us via email at support@blackartdepot.com.

The Black Art Depot
"Turning Houses Into Homes Since 2004"

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