Accessibility Statement
Our commitment to accessible, equitable experiences for everyone
Our Accessibility Commitment
📞 24/7 Support
Accessibility assistance available around the clock
⚡ Quick Response
Issues addressed within 30-60 days
🎯 WCAG Standards
Striving for WCAG 2.1 Level AA compliance
🤝 Personal Help
Human assistance for any accessibility barriers
Making Art Accessible to All
We are committed to providing equitable access and mindful of accessibility standards, user feedback, and support and accommodations for persons with disabilities. We advocate for equitable experiences in light of universal design to make www.blackartdepot.com more welcoming, accessible, and usable for all visitors and customers.
Accessibility Standards We Follow
🏆 Industry Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and Section 508 compliance where applicable. Our goal is to ensure our website is accessible to users with various disabilities including visual, auditory, motor, and cognitive impairments.
👁️ Visual Accessibility
- High contrast color schemes
- Alternative text for images
- Scalable text and UI elements
- Screen reader compatibility
⌨️ Motor Accessibility
- Full keyboard navigation support
- Large click/touch targets (44px minimum)
- No time-based interactions required
- Accessible form controls
🧠 Cognitive Accessibility
- Clear, simple language
- Consistent navigation patterns
- Logical content structure
- Error prevention and clear instructions
👂 Auditory Accessibility
- Captions for video content
- Text alternatives for audio
- Visual indicators for audio cues
- No auto-playing audio
Our Accessibility Approach
Access to any company's website can be challenging for persons having certain disabilities. A person's disability is often unique. What may work well for one person, may cause difficulties for another person. Our company has made significant efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer's needs.
👥 Expert Collaboration
We have engaged the services of an accessibility and equitable use coordinator, technology professionals, and users with certain disabilities to test our website, assist and advise us in making improvements on an ongoing basis.
🔧 Implementation Process
We implement accessibility considerations in our website development and content creation processes. This includes attention to color contrast, keyboard navigation, alternative text for images, and semantic HTML structure.
⏱️ Remediation Timeline
When accessibility issues are brought to our attention, we are committed to addressing them in a timely manner. We will work to resolve reported accessibility barriers within a reasonable timeframe, typically within 30-60 days depending on the complexity of the issue and available resources.
Current Accessibility Features
Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.
🎨 Visual Design
- High contrast text and backgrounds
- Consistent color usage throughout site
- Scalable fonts and interface elements
- Clear visual hierarchy
📱 Navigation
- Keyboard accessible menus
- Skip navigation links
- Breadcrumb navigation
- Consistent page layouts
📝 Content
- Descriptive page titles
- Alternative text for images
- Semantic HTML structure
- Clear, simple language
🎬 Media
- Video captions or text descriptions
- No auto-playing content
- Media player controls accessible
- Alternative formats available
🌐 Browser & Third-Party Tools
There are also various accessibility aids available by third parties and which are provided by most browsers. If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us for further assistance.
Get Accessibility Assistance
If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.
📞 24/7 Accessibility Phone Line
This telephone number is specifically for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability.
Available 24 hours / 7 days a week
This number is not for sales or product information, but specifically for accessibility assistance with using, understanding, and/or navigating our website.
📧 Email Support
✉️ accessibility@blackartdepot.com
Send an email explaining in as much detail as possible what type of difficulty you had, or may have had, or believe others may have. Please include the word "Accessibility" in your subject line.
Note: If the email is sent to a third-party website or mail server for forwarding to us, the third-party website or mail servers do not read or respond to these emails, but will only forward such email to us without prior review.
🔒 Your Privacy is Protected
In contacting us by telephone or email, your privacy will be strictly protected. You will not be required to provide any personal information, including:
- Your name or address
- Your telephone number
- The specific type of disability you may have
- Information about goods, products, or services you might be interested in
- Your email address (unless you include it in an email you send to us)
🔄 Alternative Access Methods
For users who cannot access certain content or functionality due to accessibility barriers, we provide alternative methods to obtain the same information or services through our accessibility contact methods listed above.
Third-Party Content & Applications
🔍 Our Procurement Standards
As part of our procurement and use of third-party applications and certain content, where possible, we attempt to test and remediate any accessibility or equitable use issues that may arise. When needed, we request third-party applications or content providers to ensure they provide accessibility and equitable use as part of universal design functionality.
⚠️ Third-Party Plugin Limitations
Our website may use third-party add-ons or "plug-ins" for certain functions such as social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plugins, and are unable to modify them to accommodate every user of our website, and are not responsible for those elements which we do not control. Please contact us if you encounter any such issues.
🎬 Video Content
Our website has some video elements, which are mostly montages of product images with music and without any narration or dialogue. Each video will either have close captioning or text equivalent located next to the video.
Legal Notice & Ongoing Improvements
🚀 Continuous Improvement
We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal.
Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.
💬 We Welcome Your Feedback
Despite the efforts we may have made regarding equitable use and accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies may be improved, so we always welcome your suggestions.
⚖️ Legal Notice
While we strive to maintain accessibility standards and make ongoing improvements, we make no warranty that our website is fully accessible to all users with disabilities at all times. We are committed to ongoing improvement and welcome feedback to help us enhance accessibility. This statement reflects our good faith efforts to provide accessible services within our operational capabilities.
Helpful Accessibility Resources
This website may have links to third-party websites with their own accessibility features. The links below are provided for your convenience. We have not reviewed these statements and do not render an opinion on their accuracy.
🌐 Browser Accessibility
Google Products (Chrome, Android, Gmail)
Firefox Browser
Internet Explorer
📱 Social Media Accessibility
🔍 Screen Readers
JAWS Screen Reader
General Screen Reader Information
The resources listed above are provided for reference only. We have not reviewed or tested these third-party tools and do not render an opinion on any statement made by these third parties.