Refund and Returns Policy
 

If for any reason you are not completely satisfied with your purchase, you may return it within 10 days of receipt and receive a free replacement or a full refund for the price of the product.  If any item is returned to us damaged or in an un-sellable condition, NO REFUND will be given.  We are committed to make our customers happy and stand behind all of our products.  Shipping Charges will not be refunded and there is a 5% restocking fee.  Please see below for the proper way to return or merchandise.

Damaged or Defective Items Policy

If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective item.  You will not be charged any additional shipping and handling fees for replacement shipments.

How to Return Your Merchandise

If you want to return your merchandise or if you received a damaged or defective item please contact our office immediately via phone or email and inform us of the problem.  We will give you a RMA number that you need to include in your return.  Please ship your item in it's original packaging to:

The Black Art Depot

RMA: (put your RMA number here)

3625 South Roxboro Street

Suite 136-262

Durham, NC 27713

Once the item has been received we will either issue a refund or send you a replacement within 7 business days.

The Black Art Depot

"Turning Houses Into Homes Since 2004"