The Black Art Depot

United States Shipping Policy

United States Shipping Policy

Our Policy

The Black Art Depot strives to ship all orders out to our customers in a timely fashion. It usually takes between 1 to 4 business days for our staff to process and ship your order unless an expedited shipping option has been selected. Once The Black Art Depot has processed and shipped your order, the actual delivery time varies depending on the shipping address and shipping method selected.

Expedited Shipping

All orders placed that have a shipping method of Next Day Air, Two Day Air or Three Day Select will be shipped the same day if they are in stock and if the order is received before 1:00PM (Eastern Standard Time). Orders with an expedited shipping method placed after 1:00PM (Eastern Standard Time) will be shipped the next business day.

If the item is out of stock, we will contact you at the phone number or email address provided the same day to advise you and to see if you want to substitute or if you prefer us to cancel the order and issue you a full refund. If we are unable to reach you within 72 hours via phone or email then we will cancel any expedited order and issue a full refund.

Free Shipping Club

All customers who have placed 4 order or more from The Black Art Depot qualify for our Free Shipping Club. You will receive an email that contains additional information once you have are eligible for membership.

Shipping Cost

Our shipping costs are based on the shipping method selected, the shipping address, the price and the weight of your total order. The total shipping cost will be displayed in your shopping cart prior to payment.

Below is a table that serves as a shipping cost guideline:

Zone 1
(All States Except Alaska, Puerto Rico, Virgin Islands and Hawaii)

 Shipping Method Order Weight Cost
Standard Shipping 0.0 lbs - 0.5 lbs $3.99
Standard Shipping 0.5 lbs - 0.99 lbs $6.99
Standard Shipping 1.0 lbs - 10.0 lbs $9.99
Standard Shipping 10.0 lbs - 20.0 lbs $14.99
Standard Shipping 20.0 lbs - 30.0 lbs $19.99
Standard Shipping 30.0 lbs - 50.0 lbs $24.99
Three Day Select Shipping 0.0 lbs - 10.0 lbs $25.00
Two Day Air Shipping 0.0 lbs - 10.0 lbs $29.99
Next Day Air Shipping 0.0 lbs - 10.0 lbs $59.99

 Shipping Method Transit DeliveryTime Details
Flat Shipping $9.99 All orders of $150.00 or more are eligible for flat shipping regardless of weight.
Free Shipping $0.00 All orders of $250.00 or more are eligible for free shipping regardless of weight.

Zone 2
(Alaska, Puerto Rico and Virgin Islands)

 Shipping Method Order Weight Cost
Standard Shipping 0.0 lbs - 0.5 lbs $10.99
Standard Shipping 0.5 lbs - 0.99 lbs $12.99
Standard Shipping 1.0 lbs - 10.0 lbs $13.99
Standard Shipping 10.0 lbs - 20.0 lbs $18.99
Standard Shipping 20.0 lbs - 30.0 lbs $24.99
Standard Shipping 30.0 lbs - 50.0 lbs $29.99
Three Day Select Shipping 0.0 lbs - 10.0 lbs $35.00
Two Day Air Shipping 0.0 lbs - 10.0 lbs $39.99
Next Day Air Shipping 0.0 lbs - 10.0 lbs $64.99

Zone 3
(Armed Forces)

 Shipping Method Order Weight Cost
Standard Shipping 0.0 lbs - 0.5 lbs $8.99
Standard Shipping 0.5 lbs - 0.99 lbs $10.99
Standard Shipping 1.0 lbs - 10.0 lbs $11.99
Standard Shipping 10.0 lbs - 20.0 lbs $17.99
Standard Shipping 20.0 lbs - 30.0 lbs $19.99
Standard Shipping 30.0 lbs - 50.0 lbs $24.99

Zone 4
(Hawaii)

 Shipping Method Order Weight Cost
Standard Shipping 0.0 lbs - 0.5 lbs $10.99
Standard Shipping 0.5 lbs - 0.99 lbs $12.99
Standard Shipping 1.0 lbs - 10.0 lbs $13.99
Standard Shipping 10.0 lbs - 20.0 lbs $18.99
Standard Shipping 20.0 lbs - 30.0 lbs $24.99
Standard Shipping 30.0 lbs - 50.0 lbs $29.99
Three Day Select Shipping 0.0 lbs - 20.0 lbs $35.00
Two Day Air Shipping 0.0 lbs - 10.0 lbs $39.99
Next Day Air Shipping 0.0 lbs - 10.0 lbs $64.99

If you would like to receive an estimated shipping cost without having to add your items to the shopping cart, if you have any questions about the shipping cost for your order or if you don't see the shipping method you are seeking please contact our office via email at: support@blackartdepot.com or via phone at: 1-800-525-7249.

Please note that you will need to contact our office and place your order via phone if your shipping address is in Guam, American Samoa, Federated States of Micronesia, Northern Mariana Islands, Palau or the Marshall Islands. We currently don't support shipping to these locations via our online order system at this time.

On some very rare occasions the system may display a shipping cost that is far below our actual shipping cost. When this occurs we will promptly notify the customer and provide them with the proper shipping cost and an explanation and give them the opportunity to pay the extra fees or cancel their order.

Note: The customer is responsible for all duties, taxes, and custom clearance fees. Please contact your local customs office for more information.

Backorders

The Black Art Depot strives to provide a timely and efficient service for all of our customers. We keep a large amount of products in our warehouse and have a large and established distribution chain to get the products that we do not have in stock. Our inventory is dynamic and changes from week to week. In some cases an item may not be in stock or may be sold out when we receive your order. If we cannot process and ship the order within 4 business days we will notify you via email or phone to inform you of the status of your order and the projected ship date. If you decide that you do not want to wait for the item please inform our staff at this time and we will cancel your order immediately.

In some rare cases, an item may no longer be available. If this occurs we will notify you immediately and cancel your order.

The Black Art Depot
"Turning Houses Into Homes Since 2004"

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